Zaxby’s
Zaxby’s is a prominent American fast-casual restaurant chain best known for its hand-breaded chicken tenders, fried chicken wings, custom signature sandwiches, and fresh “Zalads”.


Zaxby’s is a popular American fast-casual restaurant chain specializing in chicken fingers, wings, sandwiches, salads, and signature dipping sauces. It was founded in 1990 by childhood friends Zach McLeroy and Tony Townley in Statesboro, Georgia, with the goal of serving high-quality chicken in a fun, welcoming environment. The brand began franchising in 1994 and has grown into one of the largest chicken restaurant chains in the United States.
What Zaxby’s Is Famous For
- Chicken Finger Plate
- Boneless and Traditional Wings
- Signature Chicken Sandwich
- Big Zax Snak® Meal
- Zalads® (fresh salads with chicken)
- Crinkle Fries and Texas Toast
- Zax Sauce® and other signature dipping sauces
Why People Like Zaxby’s
- Fresh, hand-breaded chicken made to order
- Wide variety of flavorful sauces and seasonings
- Large meal portions at reasonable prices
- Family-friendly atmosphere
- Regular limited-time menu items and seasonal flavors
Monday to Sunday Operating Hours
(Note: Because over 90% of Zaxby’s locations are independently owned franchises, exact operating hours vary by store. Standard store hours across most U.S. branches are listed below):
| Day | Operating Hours |
| Monday | 10:30 AM – 10:00 PM |
| Tuesday | 10:30 AM – 10:00 PM |
| Wednesday | 10:30 AM – 10:00 PM |
| Thursday | 10:30 AM – 10:00 PM |
| Friday | 10:30 AM – 11:00 PM |
| Saturday | 10:30 AM – 11:00 PM |
| Sunday | 10:30 AM – 10:00 PM |
Zaxby’s Customer Service
| Zaxby’s Phone Number | 1-866-892-9297 (77% of consumers using it to address their concerns) |
| Zaxby’s Customer Service Hours | 10 AM EST to 10:00 PM EST (Mon-Sun) |
| Zaxby’s Headquarters Address | 1040 Founders Boulevard Athens, Georgia 30606 USA. |
| For Online Services / General Support | guestsupport@zaxbys.com |
| For Loyalty Program (Zax Rewards) | rewards@zaxbys.com |
| For Customer Service | guestservices@zaxbys.com |
| For Guest Experience / Franchise Complaints | guestexperience@zaxbys.com |
Social Profile Links
- Facebook: facebook.com/zaxbys
- Instagram: instagram.com/zaxbys
- X (Twitter): x.com/zaxbys
- TikTok: tiktok.com/@zaxbys
Restaurant Locations by State & City
Zaxby’s operates in states including Georgia, Florida, North Carolina, South Carolina, Tennessee, Alabama, Texas, and Kentucky. Major cities with Zaxby’s locations include:
- Georgia: Athens, Atlanta, Savannah, Macon, Augusta, Marietta, Alpharetta, Columbus
- Florida: Jacksonville, Orlando, Tampa, Tallahassee, Pensacola, Gainesville
- North Carolina: Charlotte, Raleigh, Greensboro, Wilmington, Durham, Winston-Salem
- South Carolina: Charleston, Columbia, Greenville, Myrtle Beach
- Tennessee: Nashville, Knoxville, Memphis, Chattanooga, Murfreesboro
- Alabama: Birmingham, Huntsville, Montgomery, Mobile, Tuscaloosa
- Texas: Houston, Dallas, San Antonio, Tyler, College Station
- Kentucky: Louisville, Lexington, Bowling Green