Potbelly

Founded in 1977 in Lincoln Park, Chicago, Potbelly Sandwich Shop (originally Potbelly Sandwich Works) started as a small antique store where the owners began serving warm, toasted sandwiches to customers.

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Updated: July 30, 2026

Potbelly is a popular American fast-casual restaurant chain best known for its toasted sandwiches, fresh salads, hearty soups, hand-dipped shakes, and freshly baked cookies. Founded in 1977 in Chicago, Illinois, the brand started as a small antique shop before becoming a favorite destination for warm, made-to-order sandwiches served in a cozy neighborhood atmosphere.

Hours

DayOperating Hours
Monday10:00 AM – 9:00 PM
Tuesday10:00 AM – 9:00 PM
Wednesday10:00 AM – 9:00 PM
Thursday10:00 AM – 9:00 PM
Friday10:00 AM – 9:00 PM
Saturday10:00 AM – 9:00 PM
Sunday11:00 AM – 8:00 PM

Head Office & Contact Details

  • Head Office Address:111 N Canal St, Suite 325, Chicago, IL 60606, USA
  • Head Office Phone Number:+1 (312) 951-0600
  • Head Office / Customer Support Email:customerservice@potbelly.com (For general inquiries, feedback, or guest relations, you can also use their online submission form at Potbelly Contact Us).

Social Profile Links

Locations of Shops Across U.S. Cities

Potbelly operates over 400+ locations across the United States. Key cities and major metro areas with Potbelly restaurants include:

  • Illinois: Chicago (flagship market), Evanston, Naperville, Oak Park, Schaumburg
  • Texas: Houston, Dallas, Fort Worth, Austin, San Antonio
  • District of Columbia & Maryland: Washington D.C., Baltimore, Bethesda, Silver Spring, Rockville
  • Virginia: Alexandria, Arlington, Reston, Richmond
  • Indiana: Indianapolis, Bloomington, South Bend
  • Ohio: Columbus, Cincinnati, Cleveland
  • Michigan: Detroit, Ann Arbor, Grand Rapids
  • Minnesota: Minneapolis, St. Paul, Eden Prairie
  • Colorado: Denver, Boulder